"My personal life experiences of significant loss and pain, and the gift I have received from learning from thousands of healthcare leaders and care providers over the last 24 years, have inspired me to create Reliability 4 Life. I learned a lesson that I could only wish for all to learn, human error is system-caused, safety is dynamic and requires us to actively manage for it to emerge, reliability too! I find this empowering. Yes, that means we have the power to create safety and high reliability in our systems. I envision a world where no one suffers the consequences from preventable harm events."

Tamra Strong, BA, RN MSN-HCQ

Founder and Chief Executive Officer

30+ years improving performance and high reliability in manufacturing, education, and healthcare.

Former Healthcare Nurse Executive, Safety, Quality, Care Experience, Risk Management, Regulatory Compliance, Clinical Education, and Infection Prevention.

Former Managing Vice President of Consulting: Healthcare Performance Improvement (HPI)

National Speaker: Reliability 4 Lifeᵀᴹ

Author:

Chapter 9 (Tami Strong) – Learning Systems, Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare, McGraw-Hill, 2019

Chapter 5 Clapper, C, Strong, T. - Safety Science and High Reliability Organizing, The Healthcare Quality Book 5th edition, Dr David Nash editor, Health Administration Press, 2023.

Chapter 6 (Strong, T, Reliability 4Life )The Power Gradient Toolkit, A supplement for “Cracking the Healthcare Leadership Code” by Kevin Joseph, MD. FACHE (2023)

Co-Innovator: World-class Safety Management System for Healthcare, LIFE Cycle ™, and STRONG Framework ™ for implementing and sustaining transformation change