Our Leaders
Unparalleled Qualifications and Leadership
Nationally recognized, published, high reliability thought leaders with over sixty combined years partnering with world-class organizations to achieve exceptional, sustainable results. Hands-on engagement leaders, Tamra Strong and Craig Clapper’s high-touch consulting model drives transformative culture change and lasting impact.
Craig Clapper, PE, CRE
Founder and Chief Science & Knowledge Officer
Craig Clapper is Founder and Chief Science & Knowledge Officer for RELIABILITY 4Life, a unique, high-touch High Reliability consulting group that delivers real High Reliability safety science and life-giving results to their clients. With 35+ years’ experience improving reliability in power, transportation, manufacturing, and healthcare, Craig is an expert at unlocking human potential to create safety systems and truly generative safety cultures for safer, healthier ecosystems in their workplaces and in their everyday lives.
A healthcare thought leader, innovator, and change agent for 25 years. Craig specializes in failure analysis, event analysis, reliability improvement, and safety culture improvement. Craig has led safety culture transformation engagements for Duke Energy, US Department of Energy, ABB, Westinghouse, Framatome ANP, Sentara Healthcare, Sharp Healthcare, and others. Prior to RELIABILITY 4Life, Craig was the Chief Knowledge Officer of Healthcare Performance Improvement (HPI), the Chief Operating Officer of HPI, the Chief Operating Officer of Performance Improvement International, Vice President of Failure Prevention Inc (FPI), systems engineering manager for Hope Creek Nuclear Generating Station, and systems engineering manager for Palo Verde Nuclear Generation Station.
Tamra Strong, BA, RN, MSN-HCQ
Founder and Chief Executive Officer
Tamra Strong is Founder and Chief Executive Officer for RELIABILITY 4Life, a unique, high-touch High Reliability consulting group that delivers real High Reliability and life-giving results to their clients. With 30+ years of experience improving reliability in automotive manufacturing, education, and healthcare industries, Tamra is an expert at unlocking human potential to create safety systems and truly generative safety cultures for her clients for safer, healthier ecosystems in their workplace and in their everyday lives.
A healthcare thought leader, innovator and change agent for 20 years. Tamra specializes in culture alignment strategies to accelerate and sustain reliable results. Prior to RELIABILITY 4Life, Tamra was the Vice President for Healthcare Performance Improvement (HPI), a Nurse Executive with oversight of quality, safety, regulatory compliance, patient experiences, risk management, performance improvement, clinical education, and infection prevention with full continuum of care experience, and a System Director of Operational Excellence. Tamra is a change agent with cross-industry practical experience in high reliability organizing, the Toyota Production System (Lean) philosophy and tools, and ISO9001.
Jennifer Sipert, MS-HCQ, CPHQ, RDMS, RVT
Principal Consultant
Jennifer Sipert is a Principal Consultant for RELIABILITY 4Life (R4L), a unique, high-touch High Reliability group that delivers real High Reliability safety science and life-giving results to their clients. With 20+ years of experience improving reliability in education and the healthcare industry. Prior to RELIABILITY 4Life, Jennifer held positions as a Chief Operating Officer, leadership positions in diagnostic imaging, quality, risk management, patient safety and high reliability. She continues to be the President and CEO of Sound Consulting a RELIABILITY 4Life Solution Partner. Jennifer has impacted the healthcare industry both nationally and abroad. As a Peace Corps member, she shared her knowledge in West Africa and during multiple international medical missions. Her life experiences have shaped her perspective and approach to improving healthcare systems. She is recognized as a thought leader and innovator bringing high reliability solutions to the full continuum of care including non-traditional healthcare providers.
Our Extended Team
Experience and Diversity a Valuable Benefit.
The RELIABILITY 4Life (R4L) Advisory Board is a group of national thought leaders. This interdisciplinary group of leaders’ functions as advisors to our R4L Group and our clients. This talented group of thought leaders brings to our team a variety of points of view which truly enhance our solutions and approaches.
Our Solution Partners
Aligning Solutions. Achieving Highly Reliable Results.
Our solution partners are national thought leaders representing their organization’s solutions. We have joined forces to optimize our client-partners’ success. Our solution partner organizations are trusted for their exceptional expertise and results in improving safety, quality, experience, and efficiency.