“Promoting culture change to support safety for patients and caregivers is my passion. I believe equipping others with the knowledge, tools, and mindset to achieve zero preventable harm can drive meaningful change. My commitment to developing safety systems is unwavering, and I am privileged to have experienced this transformation both as a student and a teacher. Zero harm is an ambitious yet achievable goal when we work as a team, fostering continuous learning, psychological safety, and skill development.”
Jill Cooper, RN, MN, CPHQ
Principal Consultant
40+ years as a nurse including 30+ years leading strategies for Patient Safety, Reliability, and Accreditation.
Former Healthcare Executive within a large multi-state Healthcare System. Oversight of Patient Safety, High Reliability, and Accreditation.
Lead Patient Safety and High Reliability strategies across a full continuum of care.
Executive Level Consultant. Specialized in alignment of multiple stakeholders and resolving barriers to providing safe, reliable, quality care.
Highly skilled in Appreciative Inquiry to guide desired outcomes.
Certified in Just Culture Training
Academic Guest Lecturer & National Speaker