“As a nurse in Patient Safety, I was often asked if I missed direct patient care. I could confidently say "no" because my work improved care for countless patients beyond those I could personally reach. Working with Craig and Tami as a client, we achieved an 80% reduction in serious safety events in two years. Partnering with healthcare organizations on their journey to high reliability is a privilege. I believe in the R4L approach, viewing high reliability as life skills, much like always wearing a seatbelt. These habits enhance performance in all areas—work, home, learning, and play."
Catherine Mazzawy
RN, MSN, CPPS
Principal Consultant
20+ years leading patient safety strategies in diverse care settings, including public hospital district, tertiary referral centers, integrated delivery systems, and for State Hospital Associations.
Healthcare thought leader, innovator, and change agent.
Specialized in event analysis, failure analysis, reliability improvement, human factors, and safety culture improvement.
National Speaker with a focus on Just Culture and the Power of Hospital Collaboration to drive state-wide safety improvement - AHA
Team STEPPS Master Trainer
Contributed to The JCAHO National Patient Safety Goals and strategies for compliance.